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The online store site led-mounting bases.com was established by the company MEODEX, which is the operator of this site. Any order under a product appearing in the online store's website led-mounting bases.com requires prior consultation of these general conditions. Accordingly, the purchaser acknowledges to be perfectly aware that its agreement on the content of these conditions does not require a handwritten signature of this document, insofar as the customer wants to order online the products presented in the shop website.
The buyer has the option to save or print these general conditions, therefore, both the backup and the editing of this document are his sole responsibility.
The online shop set up by the company MEODEX through the website lists the following information:
- disclaimer enabling precise identification of the company MEODEX
- presentation of the essential characteristics of the goods offered
- indication, in Euros / U.S. dollar / pound sterling prices of goods and, if need be, delivery charges
- indication of payment, delivery or performance
- the existence of a right of withdrawal
- the validity of the offer or the price.
All this information is presented in English. The buyer claims to have full legal capacity to enter under these conditions.
Rule 1: Entirety
These general conditions of sale, represent all obligations of the parties. In this sense, the buyer is deemed to accept without reservation all the provisions contained in these terms. No general or specific terms and conditions sent or delivered by the buyer will be incorporated herein, since these documents are inconsistent with these conditions.
Rule 2 : Purpose
These terms are intended to define the rights and obligations of the parties in connexion with the online sale of goods and services offered by the company MEODEX to the buyer.
Rule 3 : Contractual documents
This contract consists of the following contractual documents, presented in descending order : these terms, the purchase order. In case of contradiction between the provisions contained in documents of different ranks, the document's provisions above shall prevail.
Rule 4 : Entry into force - time
These conditions come into force on the date of signing the purchase order (equivalent to validate the order on the website of the shop. These conditions are concluded for the time necessary for the provision of goods and services purchased until the expiry of the guarantees owed by the company MEODEX.
Rule 5 : Electronic signature
The double click of the buyer under the purchase order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.
Rule 6 : Order Confirmation
The contractual information will be confirmed via e-mail no later than the time of delivery or, at the address specified by the buyer in the purchase order.
Rule 7 : Proof of the transaction
The records, kept in computer systems company MEODEX in conditions of reasonable safety, will be considered as proof of communications, orders and payments between the parties. The storage of purchase orders and invoices is reliable and durable, and can be produced as evidence.
Rule 8 : Product Information
8-a: The company MEODEX presents on its website products for sale with the features necessary to allow compliance with Article L 111-1 of the Consumer French Code, which allows the potential buyers to take heed of the essential characteristics of the products he wants to buy before order.
8-b: The offers presented by the company MEODEX are valid only within the limits of available stocks.
Rule 9 : Conduct of design processes for products "CUSTOM"
The shop allows to order products and computer aided design in order to make files machine-readable.
In two ways: quick quick custom 1 & custom 2
9-a: Quick custom 1
The company MEODEX manufactures products from CAD files supplied by the customer (Gerber files). In this sense, the company MEODEX will not be held responsible for any error in the files provided by the customer that might lead to distortions between the product quality expected(shape, dimensions, position of components etc..) and quality obtained after manufacturing. The buyer is responsible for the integrity of files he provides to the seller.
9-a: Quick custom 2
The company MEODEX will generate Gerber files (useful in the manufacturing of the product) from information supplied by the buyer - a precise method will be provided (or directly accessible from the homepage) to the buyer to give such information in a specific formalism.
After generating the Gerber files, the company MEODEX requires verification and validation of these files by the buyer. Each modification of files requested by the buyer, once completed, will be submitted to the stages of verification / validation. As a result, the company MEODEX will not be held responsible for any error in the files that could lead to distortions between the product quality expected (shape, dimensions, position of components etc..) and the quality obtained after manufacturing. The buyer is responsible for the integrity of the files that will be generated by the company MEODEX based on the information given by customer. Therefore the buyer has full responsibility of verifying the files generated by the company MEODEX (before manufacturing). No order will be put in production until the customer has approved the gerber files.
Rule 10 : Prices
Prices are quoted in euros / dollars / pounds and are only valid at the date of dispatch of order by the buyer. It does not include delivery fees, extra charge, and are indicated before the validation of the order. The prices include the VAT applicable on the date of the order and any change in the VAT rate will be automatically reflected on the prices of the online store. Payment of the full price must be made when ordering. At no time, payments can be considered as deposits.
Rule 11 : Payment
To pay the order, the buyer has, in option, all modes of payment specified in the order form. The buyer guarantees MEODEX it has the required permission to use the payment method chosen by him, when validating the order form. MEODEX reserves the right to suspend any order and any delivery in case of refusal to authorize payment by credit card from the officially accredited bodies or in case of non-payment. MEODEX specifically reserves the right to refuse delivery or to deliver an order from a buyer who has not fully or partly paid a previous order or with whom a payment dispute is in progress of administration.
Rule 12 : Availability of products
The order will be executed no later than within 48 hours from the day following that on which the buyer has placed his order. In case of unavailability of the product ordered, including the fact of our suppliers, the buyer will be informed at the earliest and will be able to cancel the order. The buyer will then have the option of requesting either a refund of the amounts paid within 7 days later their payment, or exchange the product.
Rule 13 : Delivery
The products are delivered to the address specified by the buyer on the purchase order. The buyer is responsible for checking the condition of the packaging of the goods upon delivery and reporting any damage to the carrier on the delivery, MEODEX within a week. The buyer may, at its request, be sent an invoice to the billing address and not the delivery address by validating the option provided for this purpose on the order form.
Rule 14 : Delivery problems due to carrier
Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged package, broken product ...) must be indicated on the delivery form of "handwritten reserves", accompanied by the signature of the client. The buyer must confirm this problem by sending the carrier within two (2) business days following the date of delivery registered mail with return receipt stating those claims. The buyer must provide a copy of this letter by fax or by mail to:
74, Avenue Paul Sabatier
Rule 15 : Delivery errors
15-A: The buyer must make MEODEX, same day delivery or later than the first business day after delivery, any claim of error of delivery and / or non-conformity of goods in kind or as compared to the entries on the order form. Any claims made after this time will be rejected.
15-b: The formulation of this claim with the company MEODEX can be made:
- Primarily by email,
- By logging on to our website under the heading "follow your command" "where, after entering your customer number, you can ask your question through the menu contact us indicating the reference of the command.
15-c: Any claim not made in the rules defined above and within the time limits will not be taken into account and it relieves MEODEX from responsability towards the buyer.
15-d: Upon receipt of the complaint, MEODEX assigns a number of exchange of the product (s) concerned (s) and passes it on by e-mail, fax or phone to the buyer. The exchange of a product can take place after the awarding to the purchaser of a number of exchanges according to the approach outlined above.
15-e: In case of error of delivery or exchange any product for exchange or refund will be returned to MEODEX as a whole and in its original packaging to the following address:
74, Avenue Paul Sabatier
To be accepted, any return will be reported in advance to the Customer Service. Shipping costs are borne by the buyer.
Rule 16 : Product Warranty
Pursuant to Article 4 of french Decree No. 78-464 of March 24, 1978, the provisions hereof may not deprive the purchaser of the legal guarantee which obliges the seller to guarantee against all consequences of latent defects of the thing sold. The buyer is expressly informed that MEODEX is not the producer of the products featured in the website, within the meaning of French Law No 98-389 of 19 May 1998 concerning liability for defective products. Accordingly, in case of damage to person or property by a defect in the product, only the responsibility of the producer of the later may be sought by the buyer on the basis of information contained on the packaging of the product. The conditions and duration of the producer's warranty are shown on the relevant products.
Rule 17 : Right of withdrawal
The buyer has a period of 7 days to return, at his expense, the products that do not suit him. This period starts from the date of delivery of the order of the buyer. If this deadline falls on a Saturday, Sunday or holiday or day off, it is extended until the next business day. All returns must be reported in advance at the Customer Service :
- Primarily by email,
- By logging on to our website under the heading "follow your order" where, after entering your customer number, you will get your order number.
Only the products returned as a whole in their original packaging complete and intact and in perfect condition for resale, will be taken. Any product that has been damaged or which original packaging has been damaged, will not be refunded or exchanged.
This right of withdrawal is exercised without penalty, except for the cost of return. In the case of the right of withdrawal, the buyer has the option of requesting either a refund of amounts paid or exchange the product. In the case of exchange, re-shipping will be paid by the buyer.
In case of exercising the right of withdrawal, MEODEX makes every effort to give the money back to the buyer within 15 days. However, given the technical nature of products sold, this period may be extended to 30 days, especially when the product needs a technical audit (products to be tested in advance).
The buyer will be refunded by credit to his bank account (secure transaction) if paid by credit card or check in other cases.
Rule 18 : Rights of Use
The right to use software MEODEX society, as well as those distributed by it shall be given to the purchaser as non-exclusive, personal and not transferable in accordance with the Code of Intellectual Property. However, under Article L122-6-1 of the Code, the buyer has the right of reproduction exclusively for the establishment of a backup when it is necessary to preserve the use software. In any event, the software author retains ownership of his work, the buyer agrees to comply.
Rule 19 : Force majeure
Neither party will have failed in its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event or force majeure. Will be considered fortuitous event or force majeure any compelling facts or circumstances, outside parties, unpredictable, inevitable, independent of the will of the parties and which can be prevented by them, despite all efforts reasonably possible. The party affected by such circumstances shall notify the other within ten business days following the date on which it becomes aware. Both parties will then, within one month, unless unable due to force majeure, to examine the impact of the event and agree on the conditions under which the contract will be continued. If the force majeure lasts longer than three months, these terms may be terminated by the aggrieved party. Explicitly, are considered as force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of courts and french tribunals : blocking means of transportation or supplies, earthquakes, fires, storms, floods, lightning; stop telecommunication networks or difficulties specific to telecommunication networks to external customers.
Rule 20 : No partial validation
If one or more provisions of these terms are held to be invalid or declared as such under any law, regulation or following a final decision of a competent court, other provisions shall remain in full force and scope.
Rule 21 : Non-waiver
The fact that one party did not claim a breach by the other party to any of the obligations contained in these Terms shall be construed in the future as a waiver of the requirement involved.
Rule 22 : Title
In case of difficulty in interpretation between any of the titles at the head of clauses, and any of the clauses, the titles will be declared nonexistent.
Rule 23 : Applicable Law
These general conditions are subject to French law. This is for the fund rules as to the rules of form. In case of dispute or claim, the buyer will apply in priority to MEODEX for an amicable solution. In a second time and on appeal, the buyer may file a claim with its dedicated dialog.
Rule 24 : Computer and Freedoms
The information requested from the buyer is required to process the order and will be communicated to the contractual partners of the company MEODEX involved in the execution of this command. The buyer may write to the company MEODEX:
74, Avenue Paul Sabatier
to oppose such disclosure or to exercise rights of access, rectification in respect of the information concerned and contained in the files of MEODEX, as provided by the French law of January 6, 1978.